Articles


Braun thermometers can be purchased online and in-store at the following retailers:

Amazon, BuyBuyBaby, CVS, Fred Meyer, Meijer, Publix, Rite Aid, Target, Walgreens and Walmart.  

We recommend calling ahead before visiting the store, since product assortment and inventory levels vary by location.


Frequently Asked Questions.

Let the thermometer and individual being measured acclimate to the temperature of the room in which the measurement will be taken. 

The thermometer needs to acclimate to the room temperature for 10 minutes before taking a measurement. 

The individual being measured should be indoors for 30 minutes before taking a measurement. External temperature can impact skin temperature. 

Ensure that the individual’s forehead is prepared for measurement.

Wipe away any sweat with a dry cloth. Sweat can cool skin resulting in a false reading. 

Ensure that the forehead is clean. If you clean the forehead, wait 10 minutes before taking a measurement. 

Hair can insulate the forehead and make it slightly warmer. Make sure to move hair away from the forehead and wait 10 minutes before taking a measurement.

This 3-year limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to damage resulting from commercial, abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered manufacturing defects under this warranty

This message displays when measured temperature is lower than 93.9 °F (34.4 °C) or higher than 108 °F (42.2 °C). Please make sure the protective cap is removed from the unit and Re-measure the temperature again.  It will also display when the ambient temperature is outside the operating range of 59 °F-104 °F (15°C-40°C). Please allow the thermometer to remain in a room that is within this range for 30 minutes prior to using the unit.

Contact our Consumer Relations team for help with this problem.

Please remove the battery cover as if you were going to change the batteries.

Toggle the switch that is located between the batteries.

Select “C” for Celsius and “F” for Fahrenheit. 

Slide the battery cover down and off. Follow the diagrams showing where to place the + side of the batteries. This thermometer requires 2 “AA” batteries.

Memory function is not available on this model. 

Store thermometer and lens filters in a dry location free from dust and contamination and away from direct sunlight. Always store the thermometer with the protective cap or with the cradle in place to prevent dirt and scratches from damaging the device.  

Do not store this thermometer in temperature extremes below -13 °F or over 131 °F or in excessive humidity (above 95% relative humidity).  

If thermometer is stored in a location that is cooler or warmer than where it will be used, allow it to acclimate to the room temperature for 10 minutes before taking the measurement.

ExacTemp® is a guidance system that confirms good position in the ear with a light and a beep to ensure accurate temperature measurement.

Braun does not offer a digital stick thermometer, but we recommend using the Vicks digital thermometers.  They are clinically accurate, provide color-coded fever guidance and fast readings.

Yes. There are 2 "AA" batteries included with this thermometer.

Similar to non-contact thermometers, a forehead thermometer is a quick and fuss-free way of measuring a child’s temperature that measures the infrared heat waves emitted thru the surface of the skin.  The main difference is that you need to gently touch the center of the forehead to take a reading.  It is a great choice for young squirmy children that are feeling under the weather. 

Use an alcohol swab or cotton swab moistened with alcohol (70% Isopropyl) to clean the thermometer casing and the measuring probe. Ensure that no liquid enters the interior of the thermometer. Please wait 10 minutes after cleaning before taking a temperature measurement.

Clinical research shows the definition of fever changes as newborns grow into children & children grow into adults. The Age Precision feature takes the guesswork out of temperature taking, allowing you to select the appropriate age setting – 0-3 months, 3-36 months or 36+ months.

Braun No touch thermometer usage guide

Can't find what you're looking for?

Call us 1-800-477-0457

Mon-Fri 9am-5pm EST

Email Customer Support

How to use your thermometer

Temperature can be taken in the ear, mouth, bottom, under the arm or on the forehead. Each method is considered accurate when done correctly. Temperature readings can differ depending on the method, so be sure to use the same one for consistency. Two popular places to take a temperature reading are the ear and the forehead. 

Taking temperature in the ear

Because ear measurements are so gentle, easy and fast, it is a popular site for taking measurements among parents.

Always take the temperature in the same ear, as the reading in the right ear may naturally differ from that in the left ear. This is a physiological difference that occurs naturally, and not due to the thermometer. 

Consider external factors

Ear temperature can be affected by things other than true body temperature, for example when the person has been:

• Wearing something over their ears

• Lying on one ear or the other

• Exposed to very hot or very cold temperatures

• Recently swimming or bathing

In these cases, remove the external factors and wait 30 minutes prior to taking a temperature.

When not to use an ear thermometer

If prescription eardrops or other ear medications have been placed in the ear canal. (Use the other ear instead.)

If there is excess earwax. (For accurate readings, make sure the ear is as clear as possible.)

If the person has an outer ear infection (otitis externa). Using an ear thermometer could result in discomfort or pain.

If there is blood or drainage in the ear. 

 

How to use a Braun Thermoscan® thermometer

If you are using a Braun ThermoScan® thermometer, here is how to correctly measure your child’s temperature with it:

 

 

1) To achieve accurate measurements, make sure a new, clean Hygiene Cap is in place before each measurement.

 

 

2) Place the ear probe snugly in ear canal and directly toward opposite temple.

 

 

3) Keep the thermometer steady in the ear canal

 

 

4) Take a measurement by pressing the “Measurement” button 

 

 

5) Dispose of the used Hygiene Cap

Taking temperature using the forehead

Using the forehead to take temperature is a gentle way to monitor a fever. 

Forehead thermometers measure the infrared energy emitted from the skin. This energy is collected through the lens and converted to a temperature value.

Always follow the manufacturer’s instructions to get the best results.

How to use the Braun No Touch + Touch thermometers

1) Before taking a measurement, remove dirt or hair from the forehead area

2) Remove protective cap

3) Press the ON/OFF button

4) If using touch method, position the thermometer in front of the forehead in the middle of the eyebrows touching the forehead.

5) If using no touch method, position up to two inches away if using NTF3000, one inch if using BNT400, each using the proximity sensor and aiming light. For patients measuring their own temperature, it is recommended to use the “touch” option instead of “no touch” as it is much more convenient.

6) Keep the patient’s head still during measurement. Do not move the thermometer during measurement 

7) Press the Temperature button to take a measurement 

Temperature taking hints

• Make sure you let your thermometer acclimatize to room temperature at least 10 minutes before you’re taking the measurement.

• The person being measured should be indoors for 30 minutes before taking a measurement. 

• Before taking a measurement:

o Wipe away any sweat with a dry cloth.

o Ensure that the forehead is clean. If you clean forehead, wait 10 minutes before taking a measurement.

o Make sure to move hair away from forehead and wait 10 minutes before taking a measurement. 


Braun thermometers can be purchased online and in-store at the following retailers:

Amazon, BuyBuyBaby, CVS, Fred Meyer, Meijer, Publix, Rite Aid, Target, Walgreens and Walmart.  

We recommend calling ahead before visiting the store, since product assortment and inventory levels vary by location.


Braun Thermoscan® 3 FAQs

What is the best way to achieve an accurate reading from my thermometer?

ALWAYS replace the disposable lens filters with a genuine Braun lens filter to maintain accuracy and hygiene. The use of any other brand may alter the reading.

The right ear measurement may differ from the measurement taken in the left ear. Therefore, ALWAYS take the temperature in the same ear. The ear must be free from obstructions or excess earwax build-up to take an accurate reading. 

External factors may influence ear temperatures, including when an individual has: 

  • Poor probe placement 
  • Used lens filter
  • Dirty lens

In the cases below, wait 20 minutes prior to taking a temperature.  

  • Extreme hot and cold room temperature
  • Hearing aid

Use the untreated ear if ear drops or other ear medications have been placed in the ear canal.  

Use the ear that has been facing upwards, if an individual has been lying down on their side with an ear face down on a pillow.

What is my Braun Thermometer warranty?

This 3-year limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to damage resulting from commercial, abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered manufacturing defects under this warranty

What should I do if my thermometer is reading an Err message? 

This will occur if the ambient temperature is not within the allowed operating range (50 – 104 °F or 10 – 40 °C.)  In order to resolve this, we would recommend you allow the thermometer to remain for 30 minutes in a room where the temperature is between 50 and 104 °F or 10 and 40 °C.  If the issue continues, make sure the probe tip and lens are clean and a new, clean, disposable lens filter is attached.  Make sure the thermometer is properly inserted. Then, take a new temperature.  If you are still having trouble, please contact our Consumer Relations Team at [email protected]

What does a flashing display or no display mean when I turn on my thermometer?

For this thermometer, a system error will show all symbols on the display on at once.  In this case, reset the thermometer by removing the battery and then replacing it again, wait 1 minute, then turn on again.

How do I change the temperature scale from Celsius to Fahrenheit (or vice versa) on my thermometer?

With the thermometer off, press and hold the Start button.

After about 3 seconds you should see an F or a C appear on the screen.

If you continue holding down the start button it will toggle between the two options.

Release the button when the setting you desire is showing on the screen.

How do I change the battery on my thermometer?

The battery door design is intended to prevent a small child from easily opening the battery door to address a possible choke hazard. Open the battery compartment by inserting a narrow-pointed object such as a ball point pen or paperclip into the small hole above the battery door. While pressing into the hole slowly slide back the battery door with the other hand. This thermometer requires one 3 Volt Lithium battery.

How can I view the last temperature taken on my thermometer?

Memory function is not available on this model. 

How do I store my thermometer?

Store thermometer and lens filters in a dry location free from dust and contamination and away from direct sunlight. Always store the thermometer with the protective cap or with the cradle in place to prevent dirt and scratches from damaging the device.  

Do not store this thermometer in temperature extremes below -13 °F or over 131 °F or in excessive humidity (above 95% relative humidity).  

If thermometer is stored in a location that is cooler or warmer than where it will be used, allow it to acclimate to the room temperature for 10 minutes before taking the measurement.

How do I use the Braun Lens Filter?

To avoid inaccurate measurements ALWAYS use this thermometer with a new, clean lens filter attached. 

If the thermometer is accidentally used without a lens filter attached, clean the lens.  

The lens filter indicator will blink to signal one is needed. 

Attach a new lens filter by pushing the thermometer probe straight into the lens filter inside the box and then pulling out. 

Note: The Braun ThermoScan will not work unless a lens filter is attached. 

For the next measurement, press Eject button to remove and discard used lens filter, and put on a new, clean lens filter. For models without and eject button (ThermoScan 3 and 4), pull off lens filter and discard. 

What is ExacTemp®?

ExacTemp® is a guidance system that confirms good position in the ear with a light and a beep to ensure accurate temperature measurement.

Does Braun offer a stick thermometer?

Braun does not offer a digital stick thermometer, but we recommend using the Vicks digital thermometers.  They are clinically accurate, provide color-coded fever guidance and fast readings.

What is ExacTemp®?

ExacTemp® is a guidance system that confirms good position in the ear with a light and a beep to ensure accurate temperature measurement.

Resources.

Can't find what you're looking for?

Call us1-800-477-0457

Mon-Fri 9am-5pm EST

EmailCustomer Support