[et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”0px||||false|false” custom_css_main_element=”display: flex;||flex-direction: row;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|desktop” custom_css_main_element_tablet=”display: flex;||flex-direction: column;||gap: 30px;” custom_css_main_element_phone=”display: flex;||flex-direction: column;||gap: 30px;”][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” custom_css_main_element_last_edited=”on|desktop” custom_css_main_element_tablet=”order: 1 !important;” custom_css_main_element_phone=”order: 1 !important;”][et_pb_text disabled_on=”off|off|off” module_class=”faq-sidebar” _builder_version=”4.21.0″ _module_preset=”default” link_font=”|300|||||||” link_text_color=”#000000″ link_text_color_tablet=”#000000″ link_text_color_phone=”#000000″ link_text_color_last_edited=”on|desktop” global_module=”15951″ saved_tabs=”all” global_colors_info=”{}” link_text_color__hover_enabled=”on|hover” link_text_color__hover=”#2ea3f2″]<\/p>\n
General Thermometer FAQs<\/a><\/p>\n<\/div>\n No Touch Thermometer (BNT100)<\/a><\/p>\n<\/div>\n 3-in-1 No Touch Thermometer (BNT400)<\/a><\/p>\n<\/div>\n No Touch + Forehead Thermometer (NTF3000\/BST300US)<\/a><\/p>\n<\/div>\n Forehead Thermometer (BFH175)<\/a><\/p>\n<\/div>\n TempleSwipe Thermometer (BST200)<\/a><\/p>\n<\/div>\n ThermoScan\u00ae 3 (IRT3030)<\/a><\/p>\n<\/div>\n ThermoScan\u00ae 5 (IRT6500)<\/a><\/p>\n<\/div>\n ThermoScan\u00ae 6 (IRT6515)<\/a><\/p>\n<\/div>\n ThermoScan\u00ae 7 (IRT6520)<\/a> Stick Thermometer (PRT2100)<\/a><\/p>\n<\/div>\n Nasal Aspirator (BNA100)<\/a><\/p>\n<\/div>\n Pulse Oximeter (BPX800)<\/a><\/p>\n<\/div>\n ExactFit 3 Blood Pressure Monitors (BUA6150)<\/a> <\/p>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”order: 0 !important;” custom_css_main_element_phone=”order: 0 !important;”][et_pb_text module_class=”faq-title” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” closed_toggle_font=”|600|||||||” global_colors_info=”{}”][et_pb_accordion_item title=”Question: What is the Braun ExactFit\u00ae 4 Blood Pressure Monitor used for?” open=”on” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||”]<\/p>\n Answer:<\/p>\n The monitor is designed for measuring blood pressure and pulse rate in adults with arm circumferences from 8.6 to 17.7 inches. It is suitable for home use, including for individuals with diabetes.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Question: How do I set up the device for the first time?” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||” open=”off”]<\/p>\n Answer:<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Question: How do I take an accurate blood pressure measurement?” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||” open=”off”]<\/p>\n Answer:<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Question: What do the color-coded indicators mean?” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||” open=”off”]<\/p>\n Answer:<\/p>\n Green:<\/strong> Normal blood pressure (below 120\/80 mmHg)<\/p>\n Yellow:<\/strong> Elevated (120\u2013129\/<80 mmHg)<\/p>\n Orange:<\/strong> Moderate hypertension (130\u2013139\/80\u201389 mmHg)<\/p>\n Red:<\/strong> Severe hypertension (140+\/90+ mmHg)<\/p>\n Flashing Red:<\/strong> Hypertensive crisis (above 180\/120 mmHg)<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Question: How many users can store readings on the device?” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||” open=”off”]<\/p>\n Answer:<\/p>\n The monitor supports two users, each with up to 250 stored readings. There is also a guest mode that does not store readings.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Question: How do I recall or delete previous measurements?” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||” open=”off”]<\/p>\n Answer:<\/p>\n To recall:<\/strong> Press the Memory button after selecting your user ID.<\/p>\n To delete one reading:<\/strong> In memory mode, hold the Memory button for 3 seconds, then confirm deletion.<\/p>\n To delete all readings:<\/strong> In memory mode, hold both User and Memory buttons for 3 seconds, then confirm.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Question: What power sources can I use?” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||” open=”off”]<\/p>\n Answer:<\/p>\n You can use 4 AA batteries or an optional AC adapter (5V 1A, Type-C port).<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Question: How do I clean and disinfect the device and cuff?” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||” open=”off”]<\/p>\n Answer:<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Question: What should I do if I get an error message?” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||” open=”off”]<\/p>\n Answer:<\/p>\n Refer to the troubleshooting section in the manual. Common solutions include checking battery installation, ensuring the cuff is properly fitted, and remaining still during measurement. For persistent errors, contact customer service.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Question: Does the device require calibration?” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||” open=”off”]<\/p>\n Answer:<\/p>\n No periodic recalibration is required if used according to instructions. If you question the accuracy, contact customer service.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Question: What is the warranty period?” toggle_icon=”||fa||900″ _builder_version=”4.21.0″ _module_preset=”default” border_width_all=”0px” border_width_left=”2px” border_color_left=”#ea9e1c” global_colors_info=”{}” toggle_font=”|700|||||||” open=”off”]<\/p>\n Answer:<\/p>\n The device is covered by a two-year warranty from the date of purchase, covering defects in materials or workmanship under normal use. Proof of purchase is required for warranty claims.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”faq-icon-row” _builder_version=”4.21.0″ _module_preset=”default” global_module=”10863″ global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”13px||6px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”11px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.braunhealthcare.com\/wp-content\/uploads\/sites\/4\/Call_Us_80x80.png” title_text=”Call_Us_80x80″ align=”center” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n (800) 477 – 0457<\/a> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.braunhealthcare.com\/wp-content\/uploads\/sites\/4\/Email_80x80.png” title_text=”Email_80x80″ align=”center” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Email your questions to: [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.braunhealthcare.com\/wp-content\/uploads\/sites\/4\/Support_80x80.png” title_text=”Support_80x80″ url=”\/us_en\/support” align=”center” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” link_option_url=”\/us_en\/support” global_colors_info=”{}”]<\/p>\n Your questions answered for all Braun products<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.21.0″ _module_preset=”default” min_height=”76px” custom_margin=”22px|auto||auto||” custom_padding=”2px|0px||30px||” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]No Touch Thermometers<\/h4>\n
Forehead Thermometers<\/h4>\n
Ear Thermometers<\/h4>\n
ThermoScan\u00ae 7+ (IRT6575)<\/a><\/p>\nDigital Thermometer<\/h4>\n
Nasal Aspirators<\/h4>\n
Pulse Oximeters<\/h4>\n
Blood Pressure Monitors<\/h4>\n
ExactFit 4 Blood Pressure Monitors (BUA6450)<\/a><\/p>\nExactFit\u00ae 4 Blood Pressure Monitor (BUA6450)<\/h2>\n
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<\/ul>\n
Need further assistance?<\/span><\/h3>\n
Call Us<\/h3>\n
\nMonday – Friday
\n9:00 am- 5:00 pm EST<\/p>\nEmail Us<\/h3>\n
consumerrelations@helenoftroy.com<\/a><\/p>\nBraun Support Channel<\/h3>\n