FAQs

What is normal body temperature?

Do children have higher normal body temperatures than adults?

Why don’t cutoffs for elevated temperature on the Age Smart thermometer match the normal temperature ranges for various age groups?

High temperatures are common in children. Does that mean that high fever is nothing to worry about?

A reading of 37.7°C is within green range in the Thermoscan temperature thresholds for 36 months and older. Why is this considered normal?

Why there is no yellow range for kids 0 to 3 months old?

The Age Smart thresholds are not in line with NICE guidelines. Why is that?

What should you do when the thermometer reads in a yellow or red zone?